We may collect the following information about you:

• Details you provide to become a member or donor
• Contact data such as first and last name, telephone number, e-mail and postal address
• Payment information, as a basis for our bookkeeping
• Notes on communication with you (correspondence, information provided, etc.)
• Other details that we are required by law to collect
• If you communicate with fair-fish.net or fair-fish.ch, we may receive further data from you, e.g. your profession or your position in an organisation, company or authority, which we need to ensure that you receive information tailored to your needs.

We use the data we collect:

• to provide you with the requested information or materials
• to send you information via your preferred communication medium
• to evaluate and improve our website, printed materials and services
• to investigate complaints and resolve technical problems
• to analyse our websites and printed material as well as user behaviour and to produce aggregated reports
• to ensure compliance with laws and regulations.

Your data is used exclusively to fulfill the mission of the associations fair-fish.net and fair-fish.ch. We do not pass on your data to third parties.
In order to be able to provide our services, however, we may disclose your data in the following cases:

• to service providers whom we have contracted to support our business activities. They are obliged to treat the data as confidential and to use it only for the services provided to us;
• owing to legal obligations, to prevent misuse, for the purpose of personal security or to protect the public.

In principle, we send you information with your consent only. We assume this consent if you have declared to be a member of fair-fish.net or fair-fish.ch, if you subscribedto one of our print or online publications or if you have otherwise asked us to provide you with information on a regular basis.
You are free at any time to revoke or limit this consent.
We will only send you advertising material if you specifically ordered it.

The prices of items such as books, T-shirts, etc. are calculated to cover our production costs. Any profit resulting from the sale will be booked as a donation for the fulfillment of our association’s purposes.

fishethobase.net and fair-fish.net do not tolerate unsolicited commercial e-mails (spam). We do not send e-mails to anyone without their permission, and we do not sell or rent e-mail addresses to third parties. This does not mean that we can prevent spam on the Internet.
If you believe that you have received an unsolicited e-mail from us, please contact the relevant complaint address below.

The protection of your data is important to us. We store, process and secure your data on servers which are maintained exclusively by Swiss companies and located in Switzerland, and which are protected by physical and technical security measures. This includes enhanced firewall and password protection for our databases, physical access controls for our buildings and files, and restricting access to your personal data to employees and service providers who need this information to provide, develop and improve our services.

The use of cookies enables individual service providers on the Internet to identify different users and establish usage patterns on a website. This also makes it possible to determine the interests of the user identified by the cookie.
fishethobase.net reserve the right to use cookies for the purpose of optimising their website and adapting it to user behaviour. If you wish to prevent cookies from being stored, please set your browser accordingly so that you are notified and asked before cookies are stored.

fair-fish.net, fair-fish.ch and fishethobase.net may use web analytics services such as Google Analytics. Google Analytics uses "cookies", that is to say text files which are stored on your computer and help to analyse how you use the website. The information generated by the cookie about your use of the website is usually transmitted to and stored on a Google server in the United States.
If IP anonymisation is activated on this website, however, Google will shorten your IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States where it will be shortened. On behalf of the operator of our website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide other services relating to website usage and Internet usage to the website operator.
The IP address transmitted by your browser for Google Analytics is not combined with other data from Google. You may prevent the use of cookies by setting your browser accordingly; however, please note that if you do this, you may not be able to use the full functionality of our website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the available browser plug-in (http://tools.google.com/dlpage/gaoptout?hl=en).
In view of the discussion about the use of analysis tools with complete IP addresses, we would like to point out that our websites only use web analytics services with anonymisation and that, therefore, IP addresses are only processed in shortened form in order to exclude direct personal references.

If you want to know which data we have stored about you, if you want to inspect the data stored about you, if you want to correct or delete data stored about you or if you want to make a complaint in connection with the use of your data, please contact us:

• for fair-fish.ch: Wängistrasse 29, CH-8355 Aadorf, SWITZERLAND, e-mail: info@fair-fish.ch
• for fair-fish.net: Wängistrasse 29, CH-8355 Aadorf, SWITZERLAND, tel. +41 44 586 97 45, e-mail: mail@fair-fish.net
• If your residence is outside Switzerland but within the EU, you can also contact our EU data protection officer: Sebastian Scholz, Barbarossastrasse 76, 09112 Chemnitz, GERMANY, tel. +49 371 912 243 31, e-mail: fair-fish@esszett.com

We kindly ask you to send us your inquiries and complaints by e-mail so that we can reply quickly.

Make sure to send us your request from the e-mail address we last used to contact you. We will not be able to consider requests sent to us from e-mail addresses which we have not stored, also for reasons of personal protection.

Inquiries about the data of another person will not be answered, unless the inquiring person provides us with appropriate authorisationfrom the person in question.

If you contact us by post and expect a reply by post, please enclose the required return postage (or a reply coupon from abroad for the required amount). Please also understand that postal replies are much slower.

In principle, we will not delete data:

• which form the basis of our accounting (last name, first name, place, date, amount),
• which are part of restricted lists (last name, first name, postal address, e-mail address).